<table align="center" border="0" cellpadding="0" cellspacing="0" width="100%" id="bodyTable">
    <tr>
        <td align="center" valign="top" id="bodyCell">
            <!-- BEGIN TEMPLATE // -->
            <table border="0" cellpadding="0" cellspacing="0" width="100%" class="templateContainer">
                <tr>
                    <td valign="top" id="templateBody">
                        <table border="0" cellpadding="0" cellspacing="0" width="100%" class="mcnTextBlock" style="min-width:100%">
                            <tbody class="mcnTextBlockOuter">
                            <tr>
                                <td valign="top" class="mcnTextBlockInner" style="padding-top:9px">
                                    <table align="left" border="0" cellpadding="0" cellspacing="0" style="max-width:100%;min-width:100%" width="100%" class="mcnTextContentContainer">
                                        <tbody>
                                        <tr>

                                            <td valign="top" class="mcnTextContent" style="padding-top:0;padding-right:18px;padding-bottom:9px;padding-left:18px">
                                                <h1 style="text-align: center">New reply to your request</h1>
                                                <br/>
                                                <h2>Ticket #{%ticket_number%} {%ticket_subject%}</h2>
                                                <h2>From {%agent%}</h2>
                                                <p>{%reply%}</p>
                                                <hr>
                                                <p style="text-align: center">This is automated email please respond through our portal at {%support_url%}</p>
                                            </td>
                                        </tr>
                                        </tbody>
                                    </table>

                                </td>
                            </tr>
                            </tbody>
                        </table>
                        <table border="0" cellpadding="0" cellspacing="0" width="100%" class="mcnButtonBlock" style="min-width:100%">
                            <tbody class="mcnButtonBlockOuter">
                            <tr>
                                <td style="padding-top:0;padding-right:18px;padding-bottom:18px;padding-left:18px" valign="top" align="center" class="mcnButtonBlockInner">
                                    <table border="0" cellpadding="0" cellspacing="0" class="mcnButtonContentContainer" style="border-collapse: separate !important;background-color: #26A6D6">
                                        <tbody>
                                        <tr>
                                            <td align="center" valign="middle" class="mcnButtonContent" style="font-family: Arial;font-size: 16px;padding: 15px">
                                                <a class="mcnButton " title="View Ticket" href="{%support_url%}" target="_blank" style="font-weight: bold;letter-spacing: 1px;line-height: 100%;text-align: center;text-decoration: none;color: #FFFFFF">View Ticket</a>
                                            </td>
                                        </tr>
                                        </tbody>
                                    </table>
                                </td>
                            </tr>
                            </tbody>
                        </table>
                    </td>
                </tr>
                <tr>
                    <td valign="top" id="templateFooter"></td>
                </tr>
            </table>
            <!-- // END TEMPLATE -->
        </td>
    </tr>
</table>